IN STORE: We will only accept returns 14 days after purchase which will began on November 12, 2017. Refunds will not be rewarded in store if you must return an item it must be in the same condition as received. You may exchange or receive store credit for the item.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a exchange or store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Additional non-returnable items:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery
Refunds (if applicable) ONLINE ONLY--Must be contacted about return within 10 days of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) ONLINE ONLY
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company or bank, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be returned.
Exchanges (if applicable) ONLY ONLINE
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 106 PARTRIDGE LANE Saint Marys Georgia US 31558.
After your item is received we will then send you a replacement item.
14 Days Return Policy See Above
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
In Store Pickup Online Option:
Same Policy As Above. 14 Day Policy. No Refund. You may exchange or receive store Credit. Please Try to Pickup within 5 days of Purchase, Contact us at 912.510.6959 if will be past 5 days.
To return your product, you should mail your product to: 708 Osborne Street Suite 100 Saint Marys, GA 31558
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.